Here's what others have to say about the Illuminate Summit

“It’s nice to hear that other clinics have already implemented things that we want to. It’s great to hear their perspective on the start of the implementation, the current status, and what they are hopeful to achieve.”
“Each presenter discussed things that were actively taking place at our organization. So the information was relevant.”

What is the Summit?

The Illuminate Patient Experience Summit is a peer-to-peer networking opportunity facilitating discussion around clinic best practices. At the Summit attendees will share knowledge and expertise in a variety of areas including:

  • Patient workflow
  • Exam room utilization
  • Patient satisfaction
  • Patient safety
  • Staff & provider satisfaction
  • Staff & provider safety
  • Best use and application of analytics
  • Increasing provider capacity
  • Adoption and ongoing implementation of SyncTimes
  • And more…

Who should attend the Summit?

The discussions and substance of the Summit is applicable for anyone who has a leadership role at a clinic, from the CEO to MA supervisors. Does your title fit into any of these categories or is it related? If so, we’re confident that you’ll be able to receive and contribute information that will improve clinic operations and the patient experience.


CEO, COO, CIO, CMIO, CMO, CQO, Operations Director/Manager, Clinic or Practice Manager, Charge Nurse, Nurse Manager, Quality Director, Provider, IT Manager/Director.


Thursday, March 20th

6:30 pm: Dinner

Friday, March 21st

7:30am: Check In/Breakfast

8:30am: Keynote 

9:30am: Peer Presentation

10:15am: Break

10:30am: Peer Presentation

11:15am: Peer Presentation

12:00pm: Lunch + Executive Roundtable

1:00pm: Peer Presentation

1:45pm: Peer Presentation

2:30pm: Break

2:45pm: Product Updates & Health Center Awards

4:00pm: Wrap Up

6:30pm: Activity/Dinner



When and where?

The Summit will be held at the Provo Marriott! If you're planning travel, early flights can be booked to the SLC or Provo Airports.

Provo Marriot: 101 W 100 N, Provo, UT 84601


SyncTimes will reserve a limited number of rooms at the conference hotel. Early registrants will have first access to these rooms.

Reserve my room


SyncTimes will reserve a limited supply of rooms at the conference hotel. Early registrants will have first access to these rooms.

Reserve Your Room

Why a Patient Experience Summit?

Clinic leadership teams and SyncTimes users want to collaborate (and we do too).

As SyncTimes continues to grow, so too does the data and insight into clinic operations. Whether you are using SyncTimes or not, leaders can now ask more probing questions and make better informed decisions as you dive into the data and share experiences.

Additionally, we enjoy visiting the towns and cities where our clients are based and look forward to a tradition of getting SyncTimes friends and partners together in our own backyard and to meeting members of clinic leadership teams that we haven’t yet had the chance to visit.

How much does it cost?

Each rate includes:

  • Thursday meet &greet dinner
  • Full Access to Friday's content
  • Friday activity
  • Friday breakfast/lunch
  • Saturday optional activities

Early Bird Rate

until November 1, 2024

Pre-Summit Rate

until February 28, 2025

Premium Rate

after March 1, 2025

Register Now!

Make a weekend of it

SyncTimes team members will host Saturday activities for those interested. Saturday activity details will be posted soon.