Welcome to the syncTimes training and support center
We are dedicated to your success and to the satisfaction of your patients. Take advantage of these articles for new staff trainings, best practices meetings, or even troubleshooting.
This article explains how to add or update users that will interact with SyncTimes devices or the Cesium admin page.
Badge tokens are the unique numbers that accompany an RFID badge. This article will explain how to add/update these numbers and assign them to users. After a user is assigned a token, SyncTimes will allow them to badge in and out of exam rooms.
Learn the basics of the Exam Room Device and how to add patients to a room.
Learn the basics of the FlowStation and how to assign devices to a provider.
Learn how to use the SyncTimes data dashboards to analyze patient cycle times, exam room utilization, and overall care team productivity.
Arguably the most important dashboard, use this report to analyze the exam room experience for patients and providers.
How to measure SyncTimes usage and effectiveness in your Health Center. Displays the average number of times a member of the care team badges in during a patients visit and the average number of actions used per patient.
This report is designed to inform you of how SyncTimes is being utilized by tracking the number of times action icons are being selected.
How to change the picture that displays on SyncTimes devices when a user badges into an exam room.
Add, move, or edit sounds associated with Exam Room device icons.
Can't find what you're looking for?
Feel free to submit a support ticket using the form below or call 385-350-0312.