Reporting

System Utilization Report

By January 21, 2019 August 7th, 2019 No Comments

The System Utilization Report is used to observe how heavily the system is being used.

From the landing page, select the ‘Utilization’ link:

Interpreting the Report:

There are two key metrics here: Actions Pressed per Patient by Site(1) and Visits Per Patient(2):

  1. Icons Selected per Patient: This is the average number of icons used per patient. We like to see this number over 1.85.
  2. Badges per Patient: Green is the average number of times that a support staff (nurse, medical assistant, etc.) badges in per patient. We like to see this number over 1. Blue is the average number of times that a provider badges in per patient. We like to see this number close to 1 too.
 

Best Practices

  • Where possible, rely on SyncTimes to communicate with care staff.
  • Hold staff meetings to review this data so care staff is aware of their habits and can see where adjustments can be made.