System Utilization Report
The System Utilization Report is used to observe how heavily the system is being used.
From the landing page, select the ‘Utilization’ link:
There are two key metrics here: Actions Pressed per Patient by Site(1) and Visits Per Patient(2).
1: Icons Selected per Patient
This is the average number of icons used per patient. This number should be over 1.75.
2: Badges per Patient
Green: average number of times that a support staff (nurse, medical assistant, etc.) badges in per patient. This number should be over 1.
Blue: average number of times that a provider badges in per patient. This number should be close to 1.
Stop using the communication options in the EMR as much as possible and replace it with SyncTimes.
Hold staff meetings where providers and support staff can brain storm and decide what each icon will be used for.