The Challenge

• Inefficiencies in the clinic.
• Long patient alone wait-time
• Patient experience of care, or “satisfaction”, is a crucial element of patient-centered care, the implementation of which has become the focus of wide-scale efforts aimed at improving health and health-care delivery
• Making data-driven decisions in the clinic
• Incorporating technologies, or be left behind
• Communication issues between the patient, provider, and staff
• Measuring and reporting of some metrics that don’t align with the clinic goals

The Solution

• Decrease alone time without sacrificing provider time.
• Improve communication between patient, provider, nurse, and staff
• Allows caregivers to see how their participation compares against peers.
• SyncTimes reporting allows identification of areas in need of education or support
• With SyncTimes real-time visualizations providers are able to
  quickly attend patient needs, thereby increasing patient
  satisfaction
• SyncTimes provides analytics for continual process
  improvement

Our Impact

SyncTimes provides a tool to help providers and their care teams, communicate more effectively, providing for an elevated level of care to their patients.

• The SyncTimes solution allows for rapid improvements.
  Administrators and clinic manager are provided insight into what patients are experiencing and where improvements can be made.
• Administrators are able to optimize scheduling, staffing, and create efficiencies to clinical workflows by analyzing the data collected through SyncTimes reporting.
• SyncTimes establishes a baseline for your current cycle times, staffing and room efficiencies. Your site managers and administrators can then identify goals for improvement.